Refund and Returns Policy

Thank you for your purchase! We hope you are happy with your order. However, if you are not satisfied with your purchase for any reason, you may return the items you purchased for a full refund or exchange. Read below for our full refund and returns policy.

Returns

Customers have 30 days from order delivery to initiate a return. Returned items must be in their original package and arrive in new and unused condition.

Return Process

Customers should reach out to our customer service department as soon as they decide they wish to return an item for any reason. We will send a return label at our expense. Customers should place the items set for return in their original package and attach the return label to the package.

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within seven days.

Exceptions

Customers who possess damaged or defective products should contact us via email to discuss returns and exchanges.

Questions

Customers with questions regarding our refund and exchange policy can direct their questions to Orbeezguns@gmail.com